Delivery Locker and other 5 Efficient Solutions for More Sustainable Last-Mile Delivery

. Reading time: 6 min.

Lorenzo Gama
Lorenzo Gama

According to data from a recent report by Rakuten Intelligence the average domestic delivery travels as far as 1,000 miles before arriving at its destination.

So why all this trouble if the very same item can be sold in a retail store just a few kilometers away from the customer?

It’s simple: customers want convenience and with the expansion of e-commerce, delivery management is facing many challenges, including carbon emissions, which are also on the rise, being necessary for the development of sustainable, efficient, and responsive urban logistics. Here is where Delivery Lockers, with their efficient and sustainable solutions, come into place.

For the last-mile delivery industry, speed is considered the new fuel.

There is an increased demand for faster and even same-day delivery, putting a strain on the supply chain as a whole. However, customers are unaware that faster delivery results in higher emissions, and based on this most of them do not always choose the most efficient delivery model, because most of these deliveries are frequently made with inefficient resource use.

The good news is that las-mile can actually be environmentally friendly and could pave the way for greener logistics.

In case you didn’t know, even though customers think about their own convenience, today they are also extremely environmentally sensitive and want to become greener.

According to studies, 85% of customers would prefer to wait longer for delivery even if it meant fewer emissions and traffic congestion. So why do not all customers opt for greener delivery options? The answer is simple: Lack of awareness.

Now going back into the main issue at hand: how can businesses reduce the carbon footprint of last-mile delivery issues?

We have listed below the top 5 practices businesses can put into action to make last-mile delivery more sustainable while also saving money.

Delivery person on a scooter wearing a mask.
Delivering to a smart locker is a more sustainable option for last-mile (Photo by Norma Mortensen – Pexels)

Sustainable Solutions for Last-Mile Delivery

1- Delivery Lockers

Also known as Click and Collect, delivery lockers refer to a new term that has recently been bandied about in the retail world.

Delivery Lockers work for all types of retail and E-commerce allowing the courier to do contactless delivery of the merchandise much faster, in this delivery format part of the last mile delivery issue is removed, the driver can deliver multiple packages where the locker facility is located where recipients can pick up their packages whenever it is convenient for them.

Keeping in mind that when customers choose this delivery locker method, they want a straightforward and quick process, it’s also crucial to make sure the user doesn’t have to wait. Saving time and money is always good for businesses, and Smart Lockers are a great solution to keep deliveries more sustainable in addition to keeping customers happy.

2- Implement Route Optimization Solutions that Works

Routes that are more efficient result in fewer miles driven and less time spent on the road. Advanced route optimization software employs advanced algorithms for route planning, resulting in reduced fuel use.

Efficient route planning on multi-stop delivery journeys ensures that: less time is spent on the road, your equipment performs ideally, fuel emissions and expenses are reduced dramatically, and traffic congestion is reduced. All of these benefits result in significant financial savings for the company and overall customer satisfaction.

Delivery Lockers -
Route Optimization can be very advantageous for last-mile deliveries (Photo by Artem Podrez – Pexels)

3- Hyperlocal Incentives

In the last-mile delivery logistics industry, a new trend is gaining traction: a localized experience. In the age of millennials, the delivery from store approach appears to be gaining popularity, particularly in the grocery and retail sectors.

The capacity of hyperlocal e-commerce enterprises to offer products and services at breakneck speed is their unique selling point. There are various other advantages as well, including lower transportation costs, and a higher volume of successful deliveries.

With increasing interest in hyperlocal logistics, organizations that can reduce human inefficiencies in delivery while also lowering customer turnover rate will gain a competitive advantage and market share.

4- Green Logistics Delivery

Against most people’s beliefs, it really is feasible to generate a solid profit while conducting green and lean logistics operations. In fact, measuring and reducing one’s carbon footprint has become the standard in many businesses today.

However, ensuring good green last-mile distribution is a difficult undertaking.

There are a number of considerations to make: picking the best fleet for the task, organizing the most effective delivery route, selecting the appropriate packing, ensuring the delivery is done on time, the customer’s satisfaction, all while minimizing the environmental impact.

Various researches have shown that customers are willing to wait longer if it means reducing their carbon footprint, this is great news for businesses as on-demand distribution frequently results in inefficient resource consumption, meaning that to service a same-day delivery, a vehicle may run half-empty at times.

A good way to tackle this might be rewarding customers for adhering to a predetermined delivery schedule, allowing businesses to employ the vehicle’s maximum capacity, gain time to design the optimal route, and complete many deliveries in a single trip.

Parcel smart lockers allow people to retrieve packages in less then 10 seconds
A person retrieving a package at a powered by Parcel Smart Locker in the Netherlands (Photo courtesy by Lockster)

5 – Zero-Emission Fleet

Climate change is scaling up, and it may be the greatest threat we face today. Urban logistics is a major contribution to the rising levels of greenhouse gases that pollute the environment.

Companies all over the world have begun offering electric or hybrid fleets to secure last-mile deliveries, and moving closer to the objective of Zero Emission Urban Logistics by 2025.

In London, for example, CitySprint operates an electric fleet for same-day delivery. Pushbikes, cargo bikes, electric and hydrogen vans are all part of their zero-emission fleet, each saving tonnes of CGH emissions per year.

6- Strategy for Return Shipment

Increasing the quantity of online sales inevitably results in an increase in the number of returns. Therefore, the last mile delivery cycle’s return touchpoint requires additional attention.

It has been claimed that conversion rates are higher on platforms with a simple return shipping option.

Each return delivery increases the cost of gasoline, personnel, and vehicle travel. How can businesses choose more environmentally friendly return practices?

As organizations increasingly explore the sustainable paradigm, greener logistics is driving the transition. Pick-up locations for deliveries are also becoming increasingly popular, in this scenario Delivery Lockers seem to be , once again, an appropriate solution, offering convenience to final customers by dropping packages in a much faster way.

Delivery Locker -
Photo by Kindel Media –

My name is Barbara Alvarado, Growth Marketer here at and if you want to learn more about our full smart locker solutions for your business visit or click here to reach out to one of our developers and schedule a meeting.

Related articles