Bloq.it

Privacy Policy

Effective date: 9th June 2020 Bloq.it, owned and operated by Bloqstrx, Lda., enshrines its User’s privacy as one of its main cornerstones. By using our smart electronic lockers you provide personal data, that allows us to provide a better experience when using our products and services. We work to ensure that the collection and processing of that data is compliant with the GDPR, respecting the principles therein. All personal data is processed lawfully, requiring the User’s consent; fairly, not processing reasonably unexpected personal data; and transparently, by keeping our data protection practices open. The data collected is used solely for the specific reason that motivated its collection, such as authenticating for using the service, payment information processing for paying the service, email for contacting and phone number to KYC and contact user in case of necessity of urgent resolution. Whenever personal data is collected the User will be informed of what data is being collected and why. Personal Data that does not require to be kept for authentication purposes will be deleted as soon as it’s not required anymore. If at any time the User wishes to have all of his personal data as well as his account deleted, he has the right to do so without undue delay directly through our app or by contacting via e-mail to support@bloq.it. In accordance with the principle of transparency laid down on the GDPR, below can be found a thorough description of the personal data collected and processed by Bloq.it.

Privacy Policy of Bloq.it

Bloq.it collects some Personal Data from its Users.   This document can be printed for reference by using the print command in the settings of any browser.

Policy summary

Personal Data collected for the following purposes and using the following services:

  • Access to third-party accounts
    • Facebook account access
      Permissions: Access Requests; Email; Photos
    • Google Drive account access
      Personal Data: various types of Data as specified in the privacy policy of the service
  • Analytics
    • Facebook Ads conversion tracking (Facebook pixel), Google Ads conversion tracking and Google Analytics
      Personal Data: Cookies; Usage Data
    • Facebook Analytics for Apps
      Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
    • Google Analytics for Firebase
      Personal Data: Application opens; Application updates; device information; geography/region; number of sessions; number of Users ; operating systems; session duration; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data
  • Beta Testing
    • Google Play Beta Testing
      Personal Data: country; device information; email address; first name; last name; phone number; Usage Data; various types of Data as specified in the privacy policy of the service
  • Contacting the User
    • Contact form and Mailing list or newsletter
      Personal Data: email address; first name; last name
    • Phone contact
      Personal Data: phone number
  • Content performance and features testing (A/B testing)
    • Google Optimize
      Personal Data: Cookies; Usage Data
  • Device permissions for Personal Data access
    • Device permissions for Personal Data access
      Personal Data: Call permission; Camera permission, without saving or recording; Phone permission; Social media accounts permission
  • Displaying content from external platforms
    • Google Maps widget
      Personal Data: Cookies; Usage Data
  • Handling payments
    • Stripe
      Personal Data: various types of Data as specified in the privacy policy of the service
  • Hosting and backend infrastructure
    • Amazon Web Services (AWS), Google App Engine, Firebase Hosting, Google Cloud Storage and mLab
      Personal Data: various types of Data as specified in the privacy policy of the service
    • Firebase Cloud Functions and Firebase Cloud Storage
      Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
  • Infrastructure monitoring
    • Sentry
      Personal Data: various types of Data as specified in the privacy policy of the service
  • Location-based interactions
    • Geolocation
      Personal Data: geographic position
  • Managing contacts and sending messages
    • Firebase Notifications
      Personal Data: various types of Data as specified in the privacy policy of the service
    • Sendgrid
      Personal Data: email address; first name; last name; phone number; Usage Data
    • Twilio
      Personal Data: phone number
  • Platform services and hosting
    • Apple App Store and Google Play Store
      Personal Data: Usage Data
  • Registration and authentication
    • Google OAuth
      Personal Data: various types of Data as specified in the privacy policy of the service
    • Direct registration
      Personal Data: email address; first name; language; last name; password; phone number; VAT Number
  • Social features
    • Firebase Dynamic Links
      Personal Data: various types of Data as specified in the privacy policy of the service
  • SPAM protection
    • Google reCAPTCHA
      Personal Data: Cookies; Usage Data
  • User database management
    • Intercom

      Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

  • Push notifications

    Bloq.it may send push notifications to the User to achieve the purposes outlined in this privacy policy. Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for Bloq.it, some or all of the apps on the particular device. Users must be aware that disabling push notifications may negatively affect the utility of Bloq.it.

  • Push notifications for direct marketing

    Bloq.it may send push notifications to the User for the purpose of direct marketing (to propose services and products provided by third parties or unrelated to the product or service provided by Bloq.it). Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for Bloq.it or all of the apps on the particular device. Users must be aware that disabling push notifications may negatively affect the utility of Bloq.it. Besides applicable device settings, the User may also make use of the rights described under User rights in the relevant section of this privacy policy.

  • The Service is not directed to children under the age of 13

    Users declare themselves to be adult according to their applicable legislation. Minors may use Bloq.it only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use Bloq.it.

Contact information

  • Owner and Data Controller Bloqstrx, Lda, a company incorporated under the Portuguese law, with registered office at Rua Vitorino Nemésio, Lote 63B, 1st floor, Lisbon Owner contact email: help@bloq.it

Full policy

Owner and Data Controller

Bloqstrx, Lda, a company incorporated under the Portuguese law, with registered office at Rua Vitorino Nemésio, Lote 63B, 1st floor, Lisbon Owner contact email: help@bloq.it

Types of Data collected

Among the types of Personal Data that Bloq.it collects, by itself or through third parties, there are: first name; last name; email address; Cookies; Usage Data; Phone permission; Social media accounts permission; Call permission; Camera permission, without saving or recording; phone number; password; VAT Number; language; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); device information; geography/region; number of Users ; number of sessions; session duration; Application opens; Application updates; operating systems; country; geographic position. Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using Bloq.it. Unless specified otherwise, all Data requested by Bloq.it is mandatory and failure to provide this Data may make it impossible for Bloq.it to provide its services. In cases where Bloq.it specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by Bloq.it or by the owners of third-party services used by Bloq.it serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available. Users are responsible for any third-party Personal Data obtained, published or shared through Bloq.it and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of Bloq.it (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:
  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located. Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data. Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data. If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore:
  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Contacting the User, Access to third-party accounts, Displaying content from external platforms, Device permissions for Personal Data access, Registration and authentication, Analytics, Beta Testing, Hosting and backend infrastructure, Content performance and features testing (A/B testing), Handling payments, Infrastructure monitoring, User database management, Location-based interactions, Managing contacts and sending messages, Platform services and hosting, Social features and SPAM protection. For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Facebook permissions asked by Bloq.it

Bloq.it may ask for some Facebook permissions allowing it to perform actions with the User’s Facebook account and to retrieve information, including Personal Data, from it. This service allows Bloq.it to connect with the User’s account on the Facebook social network, provided by Facebook Inc. For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy. The permissions asked are the following:

Basic information

By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.

Access Requests

Provides read access to the User’s friend requests.

Email

Provides access to the User’s primary email address.

Photos

Provides access to the photos the User has uploaded, and photos the User has been tagged in.

Device permissions for Personal Data access

Depending on the User’s specific device, Bloq.it may request certain permissions that allow it to access the User’s device Data as described below. By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document. The exact procedure for controlling app permissions may be dependent on the User’s device and software. Please note that the revoking of such permissions might impact the proper functioning of Bloq.it. If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by Bloq.it.

Call permission

Used for accessing a host of typical features associated with telephony.

Camera permission, without saving or recording

Used for accessing the camera or capturing images and video from the device. Bloq.it does not save or record the camera output.

Phone permission

Used for accessing a host of typical features associated with telephony. This enables, for instance, read-only access to the “phone state”, which means it enables access to the phone number of the device, current mobile network information, or the status of any ongoing calls.

Social media accounts permission

Used for accessing the User’s social media account profiles, such as Facebook and Twitter.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Access to third-party accounts
    This type of service allows Bloq.it to access Data from your account on a third-party service and perform actions with it. These services are not activated automatically, but require explicit authorization by the User.
    Facebook account access (Bloq.it)
    This service allows Bloq.it to connect with the User’s account on the Facebook social network, provided by Facebook, Inc.
    Permissions asked: Access Requests; Email; Photos. Place of processing: United States – Privacy Policy.
    Google Drive account access (Google Ireland Limited)
    This service allows Bloq.it to connect with the User’s account on Google Drive, provided by Google Ireland Limited.
    Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: Ireland – Privacy Policy.
  • Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)

    Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on Bloq.it. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.
    Personal Data processed: Cookies; Usage Data. Place of processing: United States – Privacy Policy.

    Facebook Analytics for Apps (Facebook, Inc.)

    Facebook Analytics for Apps is an analytics service provided by Facebook, Inc.
    Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.

    Google Ads conversion tracking (Google Ireland Limited)

    Google Ads conversion tracking is an analytics service provided by Google Ireland Limited that connects data from the Google Ads advertising network with actions performed on Bloq.it.
    Personal Data processed: Cookies; Usage Data. Place of processing: Ireland – Privacy Policy.

    Google Analytics for Firebase (Google Ireland Limited)

    Google Analytics for Firebase or Firebase Analytics is an analytics service provided by Google Ireland Limited. In order to understand Google’s use of Data, consult Google’s partner policy. Firebase Analytics may share Data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config or Notifications. The User may check this privacy policy to find a detailed explanation about the other tools used by the Owner. Bloq.it uses identifiers for mobile devices and technologies similar to cookies to run the Firebase Analytics service. Users may opt-out of certain Firebase features through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Firebase related sections of this privacy policy, if available.
    Personal Data processed: Application opens; Application updates; device information; geography/region; number of sessions; number of Users ; operating systems; session duration; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data. Place of processing: Ireland – Privacy Policy.

    Google Analytics (Google Ireland Limited)

    Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of Bloq.it, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
    Personal Data processed: Cookies; Usage Data. Place of processing: Ireland – Privacy Policy – Opt Out.
  • Beta Testing

    This type of service makes it possible to manage User access to Bloq.it, or parts of it, for the purpose of testing a certain feature or the entire Application. The service provider may automatically collect data related to crashes and statistics related to the User’s use of Bloq.it in a personally identifiable form.

    Google Play Beta Testing (Google Ireland Limited)

    Google Play Beta Testing is a beta testing service provided by Google Ireland Limited.
    Personal Data processed: country; device information; email address; first name; last name; phone number; Usage Data; various types of Data as specified in the privacy policy of the service. Place of processing: Ireland – Privacy Policy.
  • Contacting the User

    Contact form (Bloq.it)

    By filling in the contact form with their Data, the User authorizes Bloq.it to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
    Personal Data processed: email address; first name; last name.

    Mailing list or newsletter (Bloq.it)

    By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning Bloq.it. Your email address might also be added to this list as a result of signing up to Bloq.it or after making a purchase.
    Personal Data processed: email address; first name; last name.

    Phone contact (Bloq.it)

    Users that provided their phone number might be contacted for commercial or promotional purposes related to Bloq.it, as well as for fulfilling support requests.
    Personal Data processed: phone number.
  • Content performance and features testing (A/B testing)

    The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of Bloq.it.

    Google Optimize (Google Ireland Limited)

    Google Optimize is an A/B testing service provided by Google Ireland Limited (“Google”). Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
    Personal Data processed: Cookies; Usage Data. Place of processing: Ireland – Privacy Policy.
  • Device permissions for Personal Data access

    Bloq.it requests certain permissions from Users that allow it to access the User’s device Data as described below.

    Device permissions for Personal Data access (Bloq.it)

    Bloq.it requests certain permissions from Users that allow it to access the User’s device Data as summarized here and described within this document.
    Personal Data processed: Call permission; Camera permission, without saving or recording; Phone permission; Social media accounts permission.
  • Displaying content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of Bloq.it and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    Google Maps widget (Google Ireland Limited)

    Google Maps is a maps visualization service provided by Google Ireland Limited that allows Bloq.it to incorporate content of this kind on its pages.
    Personal Data processed: Cookies; Usage Data. Place of processing: Ireland – Privacy Policy.
  • Handling payments

    Unless otherwise specified, Bloq.it processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. Bloq.it isn’t involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.

    Stripe (Stripe Inc)

    Stripe is a payment service provided by Stripe Inc.
    Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.
  • Hosting and backend infrastructure

    This type of service has the purpose of hosting Data and files that enable Bloq.it to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of Bloq.it. Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

    Amazon Web Services (AWS) (Amazon Web Services, Inc.)

    Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.
    Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: Germany – Privacy Policy.

    Firebase Cloud Functions (Google Ireland Limited)

    Firebase Cloud Functions is a hosting and backend service provided by Google Ireland Limited.
    Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service. Place of processing: Ireland – Privacy Policy.

    Google App Engine (Google LLC)

    Google App Engine is a hosting service provided by Google LLC.
    Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: Germany – Privacy Policy.

    Firebase Cloud Storage (Google Ireland Limited)

    Firebase Cloud Storage is a hosting service provided by Google Ireland Limited.
    Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service. Place of processing: Ireland – Privacy Policy.

    Firebase Hosting (Google Ireland Limited)

    Firebase Hosting is a hosting service provided by Google Ireland Limited.
    Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: Ireland – Privacy Policy.

    Google Cloud Storage (Google LLC)

    Google Cloud Storage is a hosting service provided by Google LLC.
    Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: Germany – Privacy Policy.

    mLab (ObjectLabs Corporation)

    mLab is a hosting and backend service provided by ObjectLabs Corporation.
    Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.
  • Infrastructure monitoring

    This type of service allows Bloq.it to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved. Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of Bloq.it.

    Sentry (Functional Software, Inc. )

    Sentry is a monitoring service provided by Functional Software, Inc. .
    Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.
  • Location-based interactions

    Geolocation (Bloq.it)

    Bloq.it may collect, use, and share User location Data in order to provide location-based services. Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by Bloq.it.
    Personal Data processed: geographic position.
  • Managing contacts and sending messages

    This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

    Firebase Notifications (Google Ireland Limited)

    Firebase Notifications is a message sending service provided by Google Ireland Limited. Firebase Notifications can be integrated with Firebase Analytics to target analytics-based audiences and track opening and conversion events.
    Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: Ireland – Privacy Policy.

    Sendgrid (Sendgrid)

    Sendgrid is an email address management and message sending service provided by Sendgrid Inc.
    Personal Data processed: email address; first name; last name; phone number; Usage Data. Place of processing: United States – Privacy Policy.

    Twilio (Twilio, Inc.)

    Twilio is a phone numbers management and communication service provided by Twilio, Inc.
    Personal Data processed: phone number. Place of processing: United States – Privacy Policy.
  • Platform services and hosting

    These services have the purpose of hosting and running key components of Bloq.it, therefore allowing the provision of Bloq.it from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

    Apple App Store (Apple Inc.)

    Bloq.it is distributed on Apple’s App Store, a platform for the distribution of mobile apps, provided by Apple Inc. By virtue of being distributed via this app store, Apple collects basic analytics and provides reporting features that enables the Owner to view usage analytics data and measure the performance of Bloq.it. Much of this information is processed on an opt-in basis. Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.
    Personal Data processed: Usage Data. Place of processing: United States – Privacy Policy.

    Google Play Store (Google Ireland Limited)

    Bloq.it is distributed on the Google Play Store, a platform for the distribution of mobile apps, provided by Google Ireland Limited. By virtue of being distributed via this app store, Google collects usage and diagnostics data and share aggregate information with the Owner. Much of this information is processed on an opt-in basis. Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.
    Personal Data processed: Usage Data. Place of processing: Ireland – Privacy Policy.
  • Registration and authentication

    By registering or authenticating, Users allow Bloq.it to identify them and give them access to dedicated services. Depending on what is described below, third parties may provide registration and authentication services. In this case, Bloq.it will be able to access some Data, stored by these third-party services, for registration or identification purposes.

    Google OAuth (Google Ireland Limited)

    Google OAuth is a registration and authentication service provided by Google Ireland Limited and is connected to the Google network.
    Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: Ireland – Privacy Policy.

    Direct registration (Bloq.it)

    The User registers by filling out the registration form and providing the Personal Data directly to Bloq.it.
    Personal Data processed: email address; first name; language; last name; password; phone number; VAT Number.
  • Social features

    Firebase Dynamic Links (Google Ireland Limited)

    Firebase Dynamic Links is a social feature provided by Google Ireland Limited. Dynamic Links are tracked within Firebase or Google Analytics for Firebase, which informs the Owner about the details of the User journey to and within Bloq.it.
    Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: Ireland – Privacy Policy.
  • SPAM protection

    This type of service analyzes the traffic of Bloq.it, potentially containing Users’ Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

    Google reCAPTCHA (Google Ireland Limited)

    Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited. The use of reCAPTCHA is subject to the Google privacy policy and terms of use.
    Personal Data processed: Cookies; Usage Data. Place of processing: Ireland – Privacy Policy.
  • User database management

    This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to Bloq.it, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks’ profiles) and used to build private profiles that the Owner can display and use for improving Bloq.it. Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on Bloq.it.

    Intercom (Intercom Inc.)

    Intercom is a User database management service provided by Intercom Inc. Intercom can also be used as a medium for communications, either through email, or through messages within Bloq.it.
    Personal Data 

Further information about Personal Data

    • Push notifications

      Bloq.it may send push notifications to the User to achieve the purposes outlined in this privacy policy. Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for Bloq.it, some or all of the apps on the particular device. Users must be aware that disabling push notifications may negatively affect the utility of Bloq.it.
    • Push notifications for direct marketing

      Bloq.it may send push notifications to the User for the purpose of direct marketing (to propose services and products provided by third parties or unrelated to the product or service provided by Bloq.it). Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for Bloq.it or all of the apps on the particular device. Users must be aware that disabling push notifications may negatively affect the utility of Bloq.it. Besides applicable device settings, the User may also make use of the rights described under User rights in the relevant section of this privacy policy.
    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use Bloq.it only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use Bloq.it.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing


Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection. Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Cookie Policy

Bloq.it uses Trackers. To learn more, the User may consult the Cookie Policy.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of Bloq.it or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, Bloq.it may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, Bloq.it and any third-party services may collect files that record interaction with Bloq.it (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

Bloq.it does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within Bloq.it and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through Bloq.it (or third-party services employed in Bloq.it), which can include: the IP addresses or domain names of the computers utilized by the Users who use Bloq.it, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using Bloq.it who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Bloq.it. The Data Controller, unless otherwise specified, is the Owner of Bloq.it.

Bloq.it (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by Bloq.it as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User’s browser.

Tracker

Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation). This privacy policy relates solely to Bloq.it, if not stated otherwise within this document.