Efficient Smart Lockers use cases in 2021

. Reading time: 6 min.

Bruno Galaio
Bruno Galaio
Locker System

If you are reading this, you probably have already heard about Smart Lockers. But where are Smart Lockers use cases in 2021?

The market is booming and smart lockers use cases are a rapidly growing solution in different business sectors with different possible uses.

This creates confusion. We commonly get asked, “What is a Smart Locker? Where can It be used? Is there any benefit in using it as a BOPIS for retail?”

In no more than five minutes of your time, I’ll try to tell you everything about these smart lockers use cases and why you need to have lockers in your company.

Fresh for Good, from France, is one of’s clients in Europe

Smart Locker has a BOPIS (Buy Online, Pick in Store).

One of the common smart lockers use cases that we found, is to use lockers to automate your BOPIS operation is very smart, especially if we are talking about BOPIS in Retail. A locker automates processes of the Click&Collect Operation, granting the management fewer costs, a more effective operation, and less time consumed by the workforce.

Plus, Solution will collect KPI’s that people can’t in order to ease your job.

For FMCG goods that need cold storage, we also have refrigerated lockers!

Parcel Management and office lockers.

Recently we’ve met with a couple of friends that work for a big company. Besides working in a cool office they can’t receive parcels at their work. Unfortunately, there’s a lot of people that cannot be part of the advent of eCommerce: nurses, judges, uber drivers, you name it (…)

A Smart Locker is a great solution to avoid the overwhelming security guy. This is a sample of a solid smart lockers use cases, your employees can easily receive parcels in an organized way, it takes less than 10 seconds to deposit and pick up the parcel.

Plus, your team can share and trade equipment in an organized and trackable way. If you are a facility manager, I think it’s time for us to have a chat about smart lockers for offices.

Last-mile cost reduction.

If you are running a logistics business you have a problem with the Last Mile Cost, and the thought of re-doing it because someone is not at home is a nightmare. The good news is, there are smart lockers use cases to diminish that cost.

Smart Lockers are not only for BOPIS, actually, the use of it as a Last-Mile Delivery solution is a fuel that is driving the market in countries like Poland.

Imagine being able to deliver 40 parcels with one trip and not having to go door to door. Plus, it’s more convenient, an example of that is in Poland. 80% of the parcels delivered are in lockers, so what are we waiting for? It’s even friendlier to the environment since it diminishes the number of trips required by the vehicle.

Having fewer vehicles means a leaner and more efficient operation, this is the dream of every operation manager.

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One example of refrigerated smart lockers use cases developed with for partners Fresh for Good.

Pharmacy Smart Locker, yes please.

We’ve all been there, buying personal stuff at the pharmacy, you know what I’m talking about. If you have a pharmacy please consider making use of different smart lockers use cases to solve this.

We’ve talked about it previously, but smart lockers use cases as a BOPIS for the pharmacies, grants you commodity avoiding time wasted in lines, and grant the final client privacy and discretion. 

We are not far from a future where your prescription will be read by a locker, trust me we got that covered.

Convinced enough? Time for your management to upgrade the pharmacy and implement a smart locker.

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Pharmacy Lockers have a special design to keep the medication safe and comply with the legislation.

Factory locker.

Either to boost your employee’s productivity or to keep track and safely store expensive material or tools, smart lockers use cases for offices are very reliable. In factories throughout the World, we are seeing use cases to diminish the “lost” tools that vanish here and there.

Else, these smart lockers use cases, correlate to higher concentration by keeping phones away from employees in certain timelines of the production process to keep the productivity up. The manager can control the opening times and whose door is occupied or not. What is your office waiting for?

smart lockers use cases in offices
Concept mockup for one of our clients, Jordão Cooling Innovation Systems, from Portugal

Automatize a Click&Collect system

One of the most effective ways to automatize a click&collect system is to apply one of the most common smart lockers use cases.

This use case assures a smooth operation with fewer costs associated. We commonly see that one of the main reasons/barrier of entry of the managers to adopt smart lockers is the cost of the equipment, but, this is just not accurate.

With a locker, you can optimize your employee’s time, and therefore, with more efficiency, you’ll need to hire fewer people. Therefore, fewer salaries, fewer taxes paid, and, a state-of-the-art solution to better serve your clients.

Do you know that one of our clients ran a quality test for clients who used their click&collect operation, who is automatized by our smart lockers, and, 97% of the clients, now, actually prefer to use the lockers instead of retrieving parcels at the counter.

Don’t miss out, find out more about these click&collect smart lockers use cases here.

So what is are the smart lockers use cases?

Essentially smart lockers use cases serve to automate the processes that require human contact. The examples above are just the most common ones. Every day we are noticing new smart lockers use cases and new verticals where people and companies are successfully applying lockers to be more efficient today.

Are you missing out? Let me know what you think about this article.

My name is Bruno Galaio, I’m a Business Developer for If you want to discuss this smart lockers use cases or propose another one, I’m delighted to hear.

Click here and let’s schedule a chat!