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Privacy Policy

Effective date: 9th June 2020 Bloq.it, owned and operated by Bloqstrx, Lda., enshrines its User’s privacy as one of its main cornerstones. By using our smart electronic lockers you provide personal data, that allows us to provide a better experience when using our products and services. We work to ensure that the collection and processing of that data is compliant with the GDPR, respecting the principles therein. All personal data is processed lawfully, requiring the User’s consent; fairly, not processing reasonably unexpected personal data; and transparently, by keeping our data protection practices open. The data collected is used solely for the specific reason that motivated its collection, such as authenticating for using the service, payment information processing for paying the service, email for contacting and phone number to KYC and contact user in case of necessity of urgent resolution. Whenever personal data is collected the User will be informed of what data is being collected and why. Personal Data that does not require to be kept for authentication purposes will be deleted as soon as it’s not required anymore. If at any time the User wishes to have all of his personal data as well as his account deleted, he has the right to do so without undue delay directly through our app or by contacting via e-mail to marketing@bloq.it. In accordance with the principle of transparency laid down on the GDPR, below can be found a thorough description of the personal data collected and processed by Bloq.it.

Privacy Policy of Bloq.it

Bloq.it collects some Personal Data from its Users.   This document can be printed for reference by using the print command in the settings of any browser.

Policy summary

Personal Data collected for the following purposes and using the following services:

Access to third-party accounts
  • Facebook account access
  • Permissions: Access Requests; Email; Photos
  • Google Drive account access
  • Personal Data: various types of Data as specified in the privacy policy of the service
Analytics
  • Facebook Ads conversion tracking (Facebook pixel), Google Ads conversion tracking and Google Analytic
  • Personal Data: Cookies; Usage Data
  • Facebook Analytics for Apps
  • Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
  • Google Analytics for Firebase
  • Personal Data: Application opens; Application updates; device information; geography/region; number of sessions; number of Users ; operating systems; session duration; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data
Beta Testing
  • Google Play Beta Testing
  • Personal Data: country; device information; email address; first name; last name; phone number; Usage Data; various types of Data as specified in the privacy policy of the service
Contacting the User
  • Contact form and Mailing list or newsletter
  • Personal Data: email address; first name; last name
  • Phone contact
  • Personal Data: phone number
  • Content performance and features testing (A/B testing)
  • Google Optimize
  • Personal Data: Cookies; Usage Data
  • Device permissions for Personal Data access
  • Device permissions for Personal Data access
  • Personal Data: Call permission; Camera permission, without saving or recording; Phone permission; Social media accounts permission
  • Displaying content from external platforms
  • Google Maps widget
  • Personal Data: Cookies; Usage Data
  • Handling payments
  • Stripe
  • Personal Data: various types of Data as specified in the privacy policy of the service
  • Hosting and backend infrastructure
  • Amazon Web Services (AWS), Google App Engine, Firebase Hosting, Google Cloud Storage and mLab
  • Personal Data: various types of Data as specified in the privacy policy of the service
  • Firebase Cloud Functions and Firebase Cloud Storage
  • Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
  • Infrastructure monitoring
  • Sentry
  • Personal Data: various types of Data as specified in the privacy policy of the service
  • Location-based interactions
  • Geolocation
  • Personal Data: geographic position
  • Managing contacts and sending messages
  • Firebase Notifications
  • Personal Data: various types of Data as specified in the privacy policy of the service
  • Sendgrid
  • Personal Data: email address; first name; last name; phone number; Usage Data
  • Twilio
  • Personal Data: phone number
  • Platform services and hosting
  • Apple App Store and Google Play Store
  • Personal Data: Usage Data
  • Registration and authentication
  • Google OAuth
  • Personal Data: various types of Data as specified in the privacy policy of the service
  • Direct registration
  • Personal Data: email address; first name; language; last name; password; phone number; VAT Number
  • Social features
  • Firebase Dynamic Links
  • Personal Data: various types of Data as specified in the privacy policy of the service
  • SPAM protection
  • Google reCAPTCHA
  • Personal Data: Cookies; Usage Data
  • User database management‍
  • Intercom‍
  • Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service