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Glossary

Learn the industry basics

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A

Acronyms
Industry-related
Technical terms

API

Industry-related

An Application Programming Interface that allows different software applications to communicate and interact with each other.

APMs

Acronyms

"Automated Parcel Machines" or "Automated Postal Machines" are self-service kiosks that allow users to send and receive packages.

B

Acronyms
Industry-related
Technical terms

C

Acronyms
Industry-related
Technical terms

C2C

Acronyms

(Consumer to Consumer): A business model where individuals engage in transactions directly with other individuals, typically through online platforms or marketplaces.

Click & Collect

Industry-related

Refers to a service offered by retailers that allows customers to purchase products online and pick them up at a designated location, such as a store or a locker.

Courier

Industry-related

A person or company responsible for transporting and delivering parcels or goods from one location to another.

D

Acronyms
Industry-related
Technical terms

E

Acronyms
Industry-related
Technical terms

E-commerce

Industry-related

The buying and selling of goods and services over the internet, typically involving online transactions and electronic payments.

End-to-End

Technical terms

Refers to a complete and integrated process that covers all stages, from the initial design and development to the final deployment and use, including software components.

F

Acronyms
Industry-related
Technical terms

First Mile

Industry-related

Refers to the initial stage of the delivery process, where the package is picked up from the sender's location.

G

Acronyms
Industry-related
Technical terms

H

Acronyms
Industry-related
Technical terms

Hardware Agnostic Software

Technical terms

Software that is designed to be compatible and work seamlessly with various hardware devices or systems, without being tied to a specific brand or model.

I

Acronyms
Industry-related
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J

Acronyms
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K

Acronyms
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L

Acronyms
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Last Mile

Industry-related

Refers to the final stage of the delivery process, where the package is delivered to the customer's location.

Locker Network

Industry-related

A connected system of smart lockers that enables efficient parcel management and delivery, allowing for easy access and tracking of stored items.

Logistics/Shipping

Industry-related

The process of planning, implementing, and controlling the movement and storage of goods from the point of origin to the point of consumption.

M

Acronyms
Industry-related
Technical terms

N

Acronyms
Industry-related
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O

Acronyms
Industry-related
Technical terms

OOH

Acronyms

"Out of Home" refers to a service that allows customers to receive or pick up packages at a location other than their home or office, often using smart lockers or other automated storage solutions.

Open Network

Industry-related

A network that is accessible and available to multiple users or participants, allowing for interoperability and collaboration.

P

Acronyms
Industry-related
Technical terms

PUDO

Acronyms

"Pick Up/Drop Off" refers to a service that allows customers to pick up or drop off packages at designated locations, such as smart lockers or retail stores.

Parcel

Industry-related

A package or item that is being sent or delivered.

Parcel Delivery

Industry-related

The act of transporting and delivering parcels from the sender to the intended recipient.

Q

Acronyms
Industry-related
Technical terms

R

Acronyms
Industry-related
Technical terms

Retail/ Retailer

Industry-related

A business or establishment that sells goods directly to consumers.

S

Acronyms
Industry-related
Technical terms

Smart Locker

Technical terms

A technologically advanced storage unit equipped with features like electronic locks and monitoring systems to securely store and manage parcels.

T

Acronyms
Industry-related
Technical terms

U

Acronyms
Industry-related
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V

Acronyms
Industry-related
Technical terms

Vendor lock-in

Industry-related

Vendor lock-in is a scenario wherein a customer is heavily dependent on a vendor and cannot easily shift to another without encountering substantial costs, significant operational impact, or technical barriers.

X

Acronyms
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Y

Acronyms
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Z

Acronyms
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